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APQ Utilizes Platinum Systems’ Managed Cloud Services
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APQ Utilizes Platinum Systems’ Managed Cloud Services

APQ Utilizes Platinum Systems’ Managed Cloud Services

When Gary Anderson, owner of APQ, LLC in Menomonee Falls, WI reached out for assistance to replace a server and phone system, Platinum Systems was eager to find the right solution to fit their unique electronics engineering and manufacturing needs.   

Company Background

APQ has been dedicated to improving the quality of electrical power for commercial, industrial and utility systems, and is a global leader in products that enhance the quality of electric power.  APQ serves a wide variety of markets such as HVAC, Irrigation, and Electrical Power Distribution.  With a long list of powerhouse customers, settling on less-than-stellar IT support was not something APQ was willing to do.

Customer Feedback

“For over eight years, Platinum Systems has provided our business with IT support that we can count on.  During a recent office relocation, our electronic communications systems required a new server and phone solution.  Platinum was able to provide their Cloud Management solution and computer systems, and help us meet our deadline.  They were also able to configure a new VoIP Business Phone solutions (VoIP) that allows us to utilize not only voice features, but video, team messaging, and portable remote connection to our office system.  Not only are we happy with the consistent, reliable service we receive for our IT needs, we were also impressed with the new technician, Nick B., assigned to our recent service.  He was engaging, personable, and provided excellent customer service.  Trusting our IT needs to Platinum Systems has never been so easy!”

 Gary Anderson, President of APQ, LLC.

Challenges Faced

With a relocation and new electronic communications system in process, APQ needed a server solution that met specific system requirements.  Not only did APQ require a new server, but they were also looking down the barrel of an aging phone system replacement, making scalability a necessity.

Platinum Systems Managed Cloud Solution (PtMC)

With the assistance of one of our knowledgeable Account Managers, APQ was customized with a Platinum Systems Cloud Server for a scalable and cost effective solution.   PtMC offers cloud servers, email service, and more to create instant, scalable and innovative technology at our secure offsite data center.  Our Project Manager worked diligently to complete APQ’s cloud server project in a timely manner and help meet critical deadlines.  

RingCentral VoIP Solution

Settling on a phone system replacement was also easier than expected with the introduction of Platinum’s referral partner RingCentral.  Technicians were able to setup RingCentral’s feature-rich VoIP options and liaison with RingCentral support, further simplifying the transition process.  Both RingCentral and PtMC solutions have allowed APQ to focus on other important aspects of their business, and enjoy a flexible user experience.  https://www.ringcentral.com/

IT Support You Can Count On

Not all businesses have the same IT needs.  Platinum Systems believes in listening and assessing your challenges to craft an optimal solution for your technology requirements.  Knowledgeable and highly trained technicians and support staff understand what it takes to be successful.  With technology at a rapid pace of change, it’s important that your IT provider keep up with the latest technology trends and best practices for IT support you can count on.

Like APQ, partnering with Platinum Systems for a tailored Managed Cloud Solution will help solve some of your biggest IT challenges.  Contact us today for a Free Managed Cloud Service Consultation at 888-910-4407, or by emailing quote@platinumsystems.net.

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