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Managed Technology Services For Your Business

Managed IT

Traditionally, businesses usually think about calling their technology services provider when something goes wrong: the printer stops working; your server goes down; employees aren’t getting e-mails; etc. If this is your current technology environment, then your business is basically reacting to IT issues as they occur - adding constant stress to your employees and increasing productivity downtime. At Platinum Systems, we believe in a proactive approach called managed technology services.


Benefits of Managed Technology Services

1. Cost Effective

    • Predictable monthly cost
    • Costs less than a dedicated IT employee
    • One simple invoice

2. Unlimited Support

    • Including unlimited help desk support, and on-site servicing
    • 24/7 support

3. PC and Server Management

    • Automatic Updates
    • Antivirus
    • Asset Management Analytics

4. Continuous Network Monitoring

    • 24/7 remote monitoring
    • Issues are fixed before they become a problem

5. Exchange Administration

    • Email filtering

6. Backup and Disaster Recovery


Switching To Platinum Managed Technology (PtMT)


1. Contact Platinum Systems:

2. Equipment and Network System Needs Analysis

  • We will meet with you to determine what your needs are, based on: your current hardware; your network configuration; how many workstations; etc.

3. Custom Quote

  • Our team will review the information collected from your needs analysis and then provide a custom quote.

4. Onboarding

  • In-depth review of current equipment and network
  • Address immediate pain points
  • Strategic plan
  • Deployment of new hardware and/or network updates

5. 60 Day Review

  • Customized report on the health of your network, inventory of your equipment, completed network updates, and any operating system updates or patches that occurred.
  • Platinum Managed Technology (PtMT) Standards Report: performance review, known issues, and future recommendations.

6. Quarterly Reviews

  • Consisting of equipment or network updates, network performance, known issues, and future recommendations

7. On-going Team Support

  • Continuous equipment and network monitoring and help desk support by our trained IT professionals.

Managed technology services is all about taking a proactive approach to your businesses technology systems. Platinum Systems can provide unlimited network monitoring, unlimited help desk support, and provide your business with an entire team of IT professionals to not simply fix issues - but to prevent them before they ever happen.  

To learn more about Platinum Managed Technology offerings, visit our features page.

To set-up a meeting with a Solutions Team representative, submit a contact form.


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